Phone (310) 478-4347

Ethics and Complaints

/Ethics and Complaints
Ethics and Complaints 2017-02-28T15:36:03+00:00

THE PSYCHOANALYTIC CENTER OF CALIFORNIA

11500 W. Olympic Boulevard, Suite 445
Los Angeles, CA 90064
Telephone: (310) 478-4347
FAX: (310) 996-0237
E-mail: office@p-c-c.org

Ethics Code

As a component society of the International Psychoanalytic Association (IPA), the Psychoanalytic Center of California holds to the highest standards of ethics in the training and practice of psychoanalysis. Click here to view our ethics code: IPA Ethics Code 2015.

Filing an Ethics Concern or Complaint for the Training Programs

The Psychoanalytic Center of California values your feedback. The Dean of the Institute is available for consultation regarding any concerns or complaints about PCC’s training programs. The Dean may be reached by contacting the PCC office by telephone at (310) 478-4347, by e-mail at office@p-c-c.org, or by using the contact form below.

A student or any member of the public may file a complaint about this institution with the Bureau for Private Post-secondary Education by calling (888) 370-7589 toll-free or by completing a complaint form, which can be obtained on the Bureau’s internet website: bppe.ca.gov.

Sexual Harassment Policy

The Psychoanalytic Center of California is committed to creating and maintaining an environment free from all forms of unlawful exploitation, harassment or intimidation, including sexual. Specifically, every individual of the PCC Institute and Society including Candidates, faculty, members, staff, and other employees and non-employees including clinic patients should be aware that the Psychoanalytic Center of California is opposed to sexual harassment, and that such behavior is prohibited by federal law and the State of California, and by Psychoanalytic Center of California policy. It is the intention of the Psychoanalytic Center of California to take appropriate action to prevent, correct and, if necessary, discipline behavior which violates this policy.

Grievance Policy for Continuing Education Programs

The Psychoanalytic Center of California is committed to compliance with all legal and ethical responsibilities to be non-discriminatory in promotional activities, program content and in the treatment of program participants. The monitoring and assessment of compliance with these standards will be the responsibility of the Continuing Education (CE) Committee Chair in consultation with the members of the Continuing Education Committee, the President of the PCC Board of Directors, and the program chair for the particular activity.

While the PCC goes to great lengths to assure fair treatment for all participants and attempts to anticipate problems, there will be occasional issues which come to the attention of the conference staff which require intervention and/or action on the part of the conference staff or an officer of the PCC. Grievances will be addressed in a timely way, either immediately for on-site problems or within 30 days for grievances reported after the learning activity has occurred.

The following procedural description serves as a guideline for handling grievances.

A participant may file a grievance orally or in written format with the CE Chair. To obtain the contact information for the current CE Chair, please contact the PCC office by telephone at (310) 478-4347, by e-mail at office@p-c-c.org, or by using the contact form below.

1. If the grievance concerns a speaker, the content presented by the speaker, or the style of presentation, the individual filing the grievance will be asked to put his/her comments in written format. The CE Chair will then pass on the comments to the speaker, assuring the confidentiality of the grieved individual.

2. If the grievance concerns a workshop offering, its content, level of presentation, or the facilities in which the workshop was offered, the CE chair will mediate and will be the final arbitrator. If the participant requests action, the CE chair will: (a) attempt to move the participant to another workshop; (b) provide a credit for a subsequent workshop; or (c) provide a partial or full refund of the workshop fee. Actions 2b and 2c will require a written note, documenting the grievance, for record keeping purposes. The note need not be signed by the grieved individual.

3. If the grievance concerns the PCC’s overall continuing education program, in a specific regard, the CE Chair will attempt to arbitrate in consultation with the PCC Board President.

Contact Form